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Thank you for choosing Phantom Cards & Collectibles. We offer pre-orders for select upcoming hobby boxes and collectible trading card products, giving customers the opportunity to reserve highly anticipated releases before they become available.
Please read the following information before placing a pre-order.
A pre-order allows you to reserve an item before its official release date. Once the product becomes available and reaches our fulfillment center, your order will be processed and shipped as quickly as possible.
Payment for pre-order items is collected at the time your order is placed. Reserving a product helps us secure inventory and prepare your order for shipment once stock becomes available.
Release dates are provided by manufacturers and distributors and are subject to change without notice.
While we strive to keep all product pages updated, release schedules may be delayed due to manufacturing, distribution, shipping, or other factors outside our control.
If a release date changes, your order will automatically remain active unless you request a cancellation before shipment.
Pre-order items will ship after they become available and your order has been processed.
Orders are generally processed within 1–2 business days after inventory is received.
Estimated delivery is 3–5 business days after shipment within the United States.
Tracking information will be emailed once your order has been dispatched.
If your order includes both pre-order and in-stock products, your shipment may be held until all items are available, unless otherwise stated on the product page.
Customers who wish to receive in-stock items sooner may place separate orders.
Although we work closely with trusted suppliers, product allocations may occasionally be reduced or unavailable.
If we are unable to fulfill your pre-order, you will be notified promptly and offered a full refund.
Pre-orders may be canceled before the order has entered the fulfillment process.
Once a pre-order has been prepared for shipment or shipped, it can no longer be canceled and will instead be subject to our Return & Refund Policy, where applicable.
Factory-sealed pre-order products are covered by our standard 30-day Return & Refund Policy, provided they meet all return eligibility requirements.
Opened, unsealed, or used collectible products are not eligible for return.
If you have any questions regarding a pre-order or an upcoming release, our customer support team is happy to assist you.
Phantom Cards & Collectibles
232 E 2nd St F
Los Angeles, CA 90012
United States
Email: contactsupport@phantomcollectibles.shop
Website: PhantomCollectibles.shop
Thank you for trusting Phantom Cards & Collectibles. We appreciate your support and look forward to helping you secure the latest trading card releases.
